SUPPORT AND ACCESS

We're here.

Technical questions, access issues, information about the pilot program or team services. You'll find what you need here.

FREQUENTLY ASKED QUESTIONS
How does unlocking levels work?

Your progress is stored in your browser (localStorage). Complete Level 1 and click "Mark Level 1 as completed" at the bottom of the page. Level 2 will unlock automatically. Same system for Level 3.

What happens if I close the browser?

Your progress is kept if you use the same browser and device. If you switch devices or clear your browser cache, your progress resets to zero.

Level 2 won't unlock. What do I do?

Go to /modulos, scroll to the bottom of the page and click "Mark Level 1 as completed". If the button no longer appears but the level is still locked, try from a browser that isn't in incognito mode or clear your cache.

How do I reset my progress?

On the home screen, at the bottom of the page, there's a "Reset progress" button. You can also open the browser console (F12) and run: localStorage.clear()

Do I need to create an account?

No. MOONKEY LAB works with no sign-up and no login. All your progress is stored locally in your browser, with no servers or databases.

When will paid access be available?

We're in a pilot program with free access. Private access and payments will be rolled out in a later phase. The first participants will get special conditions.

Can I use the Prompt Arsenal even if I haven't finished Level 1?

Yes. The Prompt Arsenal, the Glossary and the Operator Test are accessible directly from the menu, with no prerequisites.

RESET PROGRESS

How to reset your progress

  1. 1. Go to the home screen (/).
  2. 2. Scroll to the bottom of the page.
  3. 3. Click the "Reset progress" button and confirm.

Technical alternative: browser console (F12) → localStorage.clear()

PRIVATE ACCESS AND PAYMENTS

Private access coming soon.

MOONKEY LAB is in a pilot program. In a later phase we'll enable:

  • Private access to advanced levels
  • Integrated payment system
  • A personal progress dashboard
  • Completion certificates
  • Direct support and guidance
See access plans →
DIRECT CONTACT

Pilot program

Want early access, advanced resources, or have questions about the program? A private contact channel.

→ Direct contact

Implementation for teams

Want this training for your team or to build an internal system? See the collaboration process.

→ See the collaboration process